Before the trip
Can a round trip bus ticket be used on different days?
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Cancellation policy
When is the booking deadline?
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy

During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior

Reward programs
Photo Reward
Frequent Skier's Program
Referral Programs
Gold Membership
How to redeem my reward points?
bug or typo on the web site!

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Frequently Asked Questions

Reward programs

Photo Reward

If you are happy with our ski trip, take at least two photos. One of them must have our bus and post both of them on your Facebook or Instagram and mention “NAC SKI Bus” in the caption and "#nacskibus" on both of them. You get $1 reward for every “Like” you receive in the next 5 days on the reward entry photo.

How to claim your reward?

1. Make sure the photo page can be seen by the public (not just your friends).
2. Provide us the photo page link by "My account | Contact us | File new case".
3. We'll verify your claim and email you a gift code valid for 1 month. Please use it before expiration.


1. Must submit two photos with one of them featuring our ski bus.
2. The award entry photos must have viewer comments from at least 5 unique users.
3. If all photos have 5 or more viewer comments, the one with the most "Likes" counts.
4. No Group Entry: If you went with others on the same trip and your reward photo entries contain the same people or the comments on the photos come from each other, they do not qualify. In other words, only ONE person can claim the award.
5. Up to 2 rewards per ski season. $50 max per reward.
6. Your reward entry photos must stay online for 4 months from the day you post them.


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